Winnow
Single-file Windows Event Log triage tool for remote support, built for ScreenConnect Backstage.
Jonathan Witherspoon
Systems Administrator · Infrastructure Engineer · Mentor · Automation-Driven IT Professional
Welcome to my little slice of the internet. Here you can find out more about me and things that make me tick.
I grew up dying of dysentary and guessing how to play minesweeper. I learned how to install Windows 95 before leaving elementary school. My how far we've come!
I have been boots on the ground implementing infrastructure, the person who gets the call at midnight when things hit the fan, and the person behind the scenes streamlining workflows for a more efficient workplace.
I created Silicon Scripted because I found true joy in the IT world when I learned PowerShell. I found out what solving problems through automation was. Automation is not a job to me.
I'm not chasing a title. I want to build things that matter, keep learning how technologies actually fit together, and do work where owning the implementation is part of the job.
While the site is still in development, and there is some cleaning up to do. I hope you find something useful here.
I like to help people learn about the technoloies they use, and shed light on some of the more obscure or complex things I have run into.
Cloud & Identity
Automation & AI
Systems & Infrastructure
Security
Platforms & Tools
- Support EngineerEnable Resource Group · Knoxville, TNAugust 2022 – August 2025
- Senior escalation point on a 300+ ticket/week multi-market service desk covering 100+ clients and 10,000+ managed endpoints. Maintained 80–90% billable utilization across the full three-year tenure, personally resolving ~25 tickets daily with a <10% reopen rate.
- Engineered enterprise BitLocker automation for Dell devices and automated M365 tenant onboarding via Azure Function App and PowerShell — reducing configuration errors by 75% and eliminating manual technician steps across the endpoint fleet.
- Developed ConnectWise Automate scripts for Microsoft Teams installation and removal on macOS and Windows, reducing per-incident handling time across a 20-person engineering team.
- Built the team's Hudu knowledge base from scratch — 40+ articles covering common and complex issues, internal processes, and escalation guides — and mentored 5+ junior engineers, reducing escalation volume by 25%.
Technologies - Solutions EngineerSoutheastern Computer Associates · RemoteJune 2019 – August 2022
- Delivered tier-3 engineering support across 80+ clients in veterinary, law enforcement, medical, and education sectors. Designed and implemented security and deployment processes adopted organization-wide.
- Pioneered ChromeOS patch management for Georgia Cyber Academy's 5,000+ device fleet using a staggered test-group rollout methodology — ensuring zero-downtime updates and establishing a repeatable deployment process adopted across the client base.
- Designed and implemented a ChromeOS extension vetting process — security review, isolated behavioral testing, staged deployment — applied across 80+ clients.
- Configured Conditional Access policies (MFA enforcement, geo-blocking) and automated new user onboarding using dynamic distribution groups and group-based licensing across multi-tenant Microsoft 365 environments.
- Delivered tier-3 escalation support for Active Directory, DNS, DHCP, and Windows Server, including installation and configuration of server roles (AD DS, DHCP, DNS, ADUC) across client environments.
Technologies - IT TechnicianDWK Lifesciences · Knoxville, TNAugust 2017 – June 2019
- Sole IT technician responsible for endpoint management, infrastructure, and network security across a ~200-device mixed-OS production environment.
- Pioneered WDS server deployment and built a fully unattended Windows 10 migration using answer files — replacing manual USB installs with a boot-to-network, zero-touch process across ~200 endpoints.
- Implemented WSUS for patch management using a staggered test-group rollout, maintaining update compliance across mixed Windows, Linux, iOS, and Android devices.
- Deployed FreeRADIUS on Ubuntu Server to enforce wireless network authentication across the entire production facility; managed full user lifecycle including device provisioning and vendor coordination.
Technologies - Regional IT AdministratorK12 · Knoxville, TNJune 2016 – August 2017
- Sole on-site IT for a campus of ~300 users and 300 workstations — maintained all classroom, administrative, and testing infrastructure independently, with Meraki network access for emergency response.
Technologies
Dell BitLocker & TPM Activation Automation
Zero-touch PowerShell framework to programmatically provision TPM and enforce BitLocker encryption on Dell enterprise hardware.
OneDrive Shared Shortcut Audit Tool
Custom PowerShell utility to identify "Add Shortcut to OneDrive" folders that standard file-system queries fail to distinguish from physical directories.
Budgetry
Self-hosted personal finance application with Plaid API integration, OAuth 2.0 authentication, and an AI layer for categorization and insight generation.
Microsoft Teams Install & Uninstall Automation
PowerShell and Bash scripts to standardize Microsoft Teams deployment and removal across Windows and macOS endpoints.
Google Career Certificates
Google AI Professional Certificate
Earned February 25, 2026
Verify on Credly → Linux Professional Institute
LPI Linux Essentials
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Past Exams
Exams passed where the associated certification has since expired or the program has been retired. The knowledge and hands-on experience behind each one remains active in daily practice.
Microsoft Identity and Access Administrator (SC-300)
Covered the full Microsoft Entra ID identity platform — Conditional Access policy design, identity governance, PIM, entitlement management, and multi-tenant identity federation. Directly applied in production work configuring MFA enforcement, geo-blocking, and automated user lifecycle management across M365 environments.
TS: Windows 7, Configuring (70-680)
The exam that earned the Microsoft Certified Professional designation. Covered Windows 7 deployment, configuration, and management — including answer files, WDS, disk management, networking, security, and remote access. Directly preceded hands-on WDS and endpoint deployment work at DWK Lifesciences.
B.S., Information Technology
Western Governors University · Competency-based, fully online
A rigorous, self-paced bachelor's program focused on practical IT skills and industry-aligned certifications. Coursework spans networking, cybersecurity, cloud computing, systems administration, and IT project management — with each competency validated through proctored examinations and performance assessments.
Areas of Study